Whether you need help with your home or business HVAC system, finding the right contractor to work with is critical.
You want to partner with a contractor that you can trust, who will also offer fair pricing and prompt, professional service. But with the vast number of HVAC companies on the market, it can be difficult to determine which businesses are trustworthy and knowledgeable.
Not sure where to begin with looking for the right HVAC contractor for your residential or commercial project? Here, we’ll give you some tips to help you choose.
Do research
To start, a simple Google search can help you find local HVAC contractors in your area. From there, you can click around to different websites and compare. Which companies appear professional and reputable? Which ones have no online presence at all?
Try reaching out to a few different contractors to get more information about their services. Ask about their process, rates, and any other questions you may have. Which ones respond quickly, and which ones never get back to you?
It can also be helpful to ask friends, family, or your network contacts for referrals. This way, you can find out which companies they’ve had good (or bad) experiences with. You can even use social media to source opinions from Facebook friends or groups.
Check customer reviews and testimonials
In the same vein, be sure to check for customer reviews online for any HVAC company you consider working with. Reviews can often paint a better, more accurate picture of a business than the business can do themselves.
Check Google, Yelp, and other websites to view each contractor’s ratings. Some companies will also provide testimonials on their website to offer real reviews straight from satisfied customers.
Also, pay attention to the way the company interacts with its customers online. If they are combative and defensive when responding to negative reviews, it’s a good indication of their level of customer service. Look for companies that are open to constructive feedback and willing to do what it takes to resolve customer issues.
Ask about training and certifications
Since HVAC installation and repair is a complex and expensive process, ensuring that your contractor has the right training and certifications for the job is important. Their HVAC technicians should be licensed and insured, and the company should be able to provide you with their license number.
Requirements for HVAC certifications can vary state by state. In Ohio, there are a number of different HVAC licenses available, such as EPA certification, NATE certification, and more. Any reputable contractor will provide you with their certification and licensing information prior to service.
Request an estimate
Before any work is performed, your contractor will usually conduct a full home evaluation to inspect your system. Once an evaluation has been completed, your HVAC contractor should provide you with an estimate for the cost of services.
Take your time to shop around to different contractors to compare pricing. But be sure to take quality into account as well as cost. A low estimate can sometimes translate into poor service, products, and workmanship. Risking quality for an inexpensive quick fix can result in even more costly repairs needed down the line.
Looking for a reliable HVAC contractor in Central Ohio?
Contact us at Expert HVAC Services. As a small, family-owned business, we understand how difficult it can be to find the right contractor that you can trust.
We offer high-quality HVAC services at affordable rates with superior customer service. We can answer any questions you may have regarding our certifications, procedures, or services.
Additionally, we’ll provide you with a fair estimate for installation, repair, or maintenance services that fit the needs of your home or business. Request an estimate today!
